Welcome to our Practice
Contacting Us Online
How Our Online Request Service Can Help You
You can now submit medical and admin requests directly to us online using software provided by the organisation AccuRx.
In just the same way as if you telephoned the practice, your request will initially be dealt with by a Care Navigator Receptionist. They will seek to handle your query and let you know the best way that progress can be made. Sometimes this might be by using one of the new services such as First Contact Physiotherapy (07436 797891), the Optician provided urgent eye assessment service, or the developing Community Pharmacy Consultation Service. It may be one of the variety of clinicians who work within the Churchfields Team that you need and if so your enquiry will be directed appropriately.
Get the NHS App
Get the NHS App for Prescriptions etc.
If you download the NHS App then you can register using photo ID and will be rapidly able to order your repeat prescriptions online.
Learn more: NHS App Info.
General Practice Data for Planning and Research: GP Practice Privacy Notice
How is your data being used?
NHS Digital have gathered all the information you need to know about the General Practice Data for Planning and Research collection that will be happening from the 1st September 2021. This data collection will include information regarding your sex, ethnicity, and sexual orientation, as well as any clinical data about you.
What will not be included is information such as your name, or address (except your postcode in a unique coded form), as well as any images, letters, documents, or outdated data that is held by your practice. An example of this would be any medication, referral, or appointment data that is over 10 years old.
By law, we are not permitted to share certain information, such as certain codes in relation to IVF treatment or gender reassignment, and so these will not be collected.
For more information regarding the data collection, please follow the link below.
- Here you will find detailed information on how your data will be used, as well as how to opt-out as is your right to do so. You will also be able to read about the legal basis for sharing data under the Health and Social Care Act 2012.
Response to Reduction in COVID-19 Restrictions
As we are sure you are all aware the government has further reduced the COVID-19 restrictions for England. With this we wished to outline how we will be working going forward
1) At present we are still requesting patients and other visitors to the surgery to wear face masks. As we care for vulnerable patients we want to minimize the risk of them contracting COVID-19. There is good evidence supporting the use of face masks in reducing the spread of COVID-19.
2) Reception remains open for patients to attend surgery but we would ask those with symptoms of possible COVID-19 to not attend the surgery and to contact us via telephone or online means.
3) We will continue to be providing telephone triage as the initial contact with clinicians. There has been a significant increase in demand for appointments in general practice and we have found that we can manage these far better by initially consulting on telephone (or occasionally video). Please be assured that anyone who needs a face to face review will be offered one, following the consultation with a clinician.
We have made these decisions so that we can provide the best possible care to the most number of patients as quickly as possible