We understand that it is important that when you have an issue that you can contact us quickly to get this sorted. We also know that trying to call us is often difficult and frustrating. Unfortunately we have a limited number of phone lines, receptionists, clinical staff, and appointments and so we have had to look to new ways to improve your access to us. We are therefore delighted to have started using Engage Consult. Using this system you can set up a secure account and send messages to the surgery. This may be related to a medical problem, a request for a prescription, or for any question you may have. You can be assured that all the information you provide will be kept confidential. By filling out as much information about your problem as possible it will allow staff at the surgery to be able to determine who is best placed to help you out and how quickly this needs to occur. We appreciate that patients will want to have their problems sorted out straight away but we have a limited capacity and so can't guarantee that we will be able to sort your request on the same day. We will endeavour, however, to make sure that we triage all the requests to make sure urgent matters are dealt with quickly and that more routine issues are not waiting unnecessarily long for their issue to be sorted.
Welcome to Churchfields Surgery
The doctors and staff at Churchfields Surgery in Bromsgrove are proud to offer the highest standard of patient-centred healthcare.
Our reputation as a friendly and accessible practice for patients both young and old has been earned over many years.
Within our partnership we have excellent general practitioners whom also have specialist interests that include: cardiology, diabetes, dermatology, ear, nose and throat medicine, minor surgery, occupational medicine, orthopaedics including injections, palliative care, respiratory problems and women’s health.
Want to avoid phoning in? Skip the phone queue
Click here to find out more!
Get the NHS App
Get the NHS App for Prescriptions etc.
If you download the NHS App then you can register using photo ID and will be rapidly able to order your repeat prescriptions online.
Learn more: NHS App Info.