Fit Note / Sickness Certification
Please use this Self-certificate for any COVID-19 related illness, or alternatively get the national Isolation Note.
Emergency Change to Appointment System
It is vital that we minimise any attendances at the practice for the safety of our patients and in order to maintain enough staff to operate.
Therefore all new and remaining pre-booked appointments will now be treated as telephone appointments.
Unless you have been told by a Doctor to attend the practice do not come to our building - the vast majority of work can now be successfully done by telephone or online.
Extra Help if Very Vulnerable
"Patients who do not have family or friends that can help, can also be directed to www.gov.uk/coronavirus-extremely-vulnerable to register for additional support with daily living tasks such as shopping and social care."
We do not yet know how well this national service of volunteers is going to work but it might be worth a try if you really have no-one else who can help.
Temporary Suspension of Advance Booking
With effect from 2nd April 2020 all Doctor and Physician Associate appointments will be available to book on the day.
We are sorry to need to make this temporary suspension to advance bookings however we are focussed on providing a safe and secure service with the minimum disruption during the COVID-19 pandemic. Keeping bookings to the same day minimises wasted appointments and wasted journeys for patients in the event of necessary staff absence.
In the Redditch & Bromsgrove area, practices are working in partnership to provide additional GP appointments. If you need access to an evening or weekend non-urgent appointment these are available with both doctors and nursing staff. Appointments are offered at five Extended Access Hubs which are located at:
Hollywood Medical Practice, Hollywood, Birmingham Tel: 07464 662 819
New Road Surgery, Birmingham Tel: 07388 184 015
Winyates Health Centre, Winyates, Redditch Tel: 07393 654 195
BHI Parkside, Bromsgrove Tel: 07503 650 946
St Stephens Surgery, Redditch Tel: 07831 764 047
There is always at least one hub open every day of the week including bank holidays.
Hub opening hours are as follows:
18.30 – 20.00 Weekdays
08.00 – 12.00 Saturdays and bank holidays
08.00 – 10.00 Sundays (telephone consultations only)
When open, the hubs can be contacted Mondays to Saturdays on the mobile numbers above.
Please ask at our surgery reception for more details and to book an appointment.
Skip the Phone Queue - Engage Consult
Want to avoid phoning in? Click above to find out more!
You can now see a GP:
- On weekday evenings between 18.30 and 20.00
- At weekends.
You may be offered an appointment at:
- The surgery
- A GP Practice Hub in Redditch, Bromsgrove, Wythall or Rubery
Call the surgery to make an appointment.
Updated Privacy Notice
We have revised our Privacy Notice July 2018. Find it under the 'Further Information' tab.
Please see our Privacy notice under the further information tab.
Which service? Choose Well
Make sure you know which right service is for your needs. Find it here.
Now with a mobile phone app that you can take everywhere!
Out of Hours GP's are now contacted via 111
You can now reach our local out of hours GP service, provided by Care UK, on the 111 telephone number. NHS 111 is a national service which is run locally by the West Midlands Ambulance NHS Trust. It uses non-medical call handlers and a series of questions to seek to direct you to the most appropriate service for your care. There are GPs working 24 hours a day, 7 days a week and if self care is not possible then a GP will normally be the most appropriate professional to help you.
For more information click to the relevant page of the NHS site.
Self Care help available
Factsheets for a number of common conditions have been made available - these include fevers in children, sore throats and back pain. See the full list here.
Care.data, a new NHS planning tool
Learn more about how the NHS is seeking to join up its information in order to allow better planning of services and research. The data will only ever be used anonymously within this system. Read more about it on our CCG website and beyond.
Carers can now register their status with us online
Please go to our Carers Direct Page for further help.
Update your mobile number and get text reminders
Please make sure that we have an up-to-date mobile number for everyone in the family. You will be able to receive free text message reminders of appointment bookings and may be contacted for invitations to our clinics relevant to yourself. This also means that we can contact you more easily if we need to discuss an aspect of your care.