If you have a condition that needs continued medication, your printed prescription will normally show a medication list on the white (tear-off) side and the pharmacy will give this list to you. This may then be used as a record and to order a further supply.
To order your repeat prescription either:
- use the NHS App (NHS App info)
- contact us through Engage Consult,
- e-mail us at email@example.com
- or tick the items you require on your printed list and drop it into the external letterbox or post it to us.
Telephone orders are the least accurate and hardest to process and so are only accepted for very elderly housebound patients with no internet access.
Your prescription will normally be ready for you, or your designated pharmacy, to pick up two working days later. Repeat prescriptions will occasionally be declined and you will be requested to talk with the doctor for re-assessment.
You can also sign up with your preferred chemist for electronic prescriptions (see opposite). Housebound patients may be able to have their medication delivered. Please contact your pharmacy for details.
Please be aware that our local pharmacies are challenged during the COVID-19 pandemic due to necessary staff absence and need for social distancing to be maintained. Please be patient with them. Without the pharmacies we cannot prescribe for you at all!
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Patients being seen on the NHS by a nurse or doctor must be issued with NHS prescriptions. Conversely patients being seen by a doctor under private arrangements must be issued with a private prescription. This may commonly occur when a patient chooses to see a specialist privately and it is Worcestershire policy that this initial prescription for medication must be paid for privately even if the repeat medication may be available from the GP on the NHS.
There is a small list of drugs (directed by government) which must be prescribed privately even within an NHS consultation. The commonest of these are medicines for erection problems, travel medicines and some older sedative medications. When these prescriptions are handled by the pharmacy they will make a handling charge to the patient in addition to the costs of the medication itself which will need to be paid.
Patients from outside the European Union will normally not be seen under the NHS and consequently consultations and prescriptions will be privately charged. These fees can often be claimed back on travel insurance policies on returning home so be sure to keep receipts.