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Register online - our lists are open to accept new patients living within our practice area.

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Catchment Area Checker

Please click on the link below to check if you live within our catchment area.

Comments & Complaints

commentsWe try to offer a friendly, efficient and effective medical service to our patients. If you have any suggestions, about how we may improve our services, please contact - in the first instance - reception manager: Pam Bailey - Smith, who will be happy to discuss any such issues with you, on our main number 01527 872163, or Martin Rutter - Practice Manager.

Please click here to give us feedback.

It is always our intention to achieve complaint resolution speedily, to your satisfaction, within the practice.

If you are still not satisfied then NHS England are responsible for contracting our services. Their website directs to the NHS Choices page for details about how to make a complaint. Their Customer Call Centre is on: 0300 311 22 33.

Ultimately if you have been through the previous processes then complaints can be made to either the General Medical Council (about individual doctors) or:

The Health Service Ombudsman in England

The Parliamentary and Health Service Ombudsman website contains detailed information on raising a complaint about any aspect of the NHS in England. There is also a leaflet explaining the procedure of bringing a complaint to the ombudsman.

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