Any urgent problem will be seen on the same day by one of our Duty Doctor Team, Physician Associate or Nurse. You will be asked the nature of your problem and how long you have had it.
If there are a large number of urgent patients, or an emergency visit, you may be asked to sit and wait for a while.
We work as a team dealing with urgent problems and sometimes need to reallocate patients. For this reason it is our practice not to tell you which doctor you are booking with when requesting a same-day appointment for an urgent problem. Please do tell the receptionist at the time of booking if you are under care from a particular doctor and they will take this in to account if they are able to do so.
If you have severe chest pains or breathing difficulties call 999.
For other emergencies when the practice is open call:
01527 872163 - option 1
Our receptionists will aim to answer without delay. You may be directed to call 999 or it may be possible for one of the Duty Doctor Team from the practice to speak with you.
Please note that if your enquiry on this extension is not an emergency then you will immediately be asked to redial to select an alternative option and the call ended. It is not safe for other patients if this extension is kept busy.