Thank you from the PPG
The Patient Participation Group would like to say a huge thank you to all who took part in their survey. They have now analysed the results and hope to arrange events based of these soon.
Starting on the 1st October for two weeks our Patient Participation Group (PPG) will be conducting a survey in the waiting rooms. The results will help them put together future activities and events.
Updated Privacy Notice
We have revised our Privacy Notice July 2018. Find it under the 'Further Information' tab.
In addition to the practice’s normal opening hours, and additional surgery opening times eg commuter clinics, you can also book an appointment to see a local clinician in the evenings or on Saturday and Sunday at locations across Redditch and Bromsgrove. GP practices are working together to provide extended access appointments to our patients. This means that your extended access appointment may be with a different GP, nurse or based in a different location or practice than you are used to, and some of these appointments are telephone only. These appointments are pre-bookable by contacting the surgery during our opening times – when calling please ask for an extended access appointment and our receptionists will help you to find a convenient appointment.
Improved Access to Primary Care
Your local NHS Clinical Commissioning Groups (CCGs) in Worcestershire are seeking the views of local patients on how additional appointments at GP surgeries should develop over the coming years.
Take the survery here!
Please see our Privacy notice under the further information tab.
Which service? Choose Well
Make sure you know which the right service is for your needs. Find it here.
Now with a mobile phone app that you can take everywhere!
Out of Hours GP's are now contacted via 111
You can now reach our local out of hours GP service, provided by Care UK, on the 111 telephone number. NHS 111 is a national service which is run locally by the West Midlands Ambulance NHS Trust. It uses non-medical call handlers and a series of questions to seek to direct you to the most appropriate service for your care. There are GPs working 24 hours a day, 7 days a week and if self care is not possible then a GP will normally be the most appropriate professional to help you.
For more information click to the relevant page of the NHS site.
Self Care help available
Factsheets for a number of common conditions have been made available - these include fevers in children, sore throats and back pain. See the full list here.
Read what our patients think about our service
Read our annual patient survey and view the practice's response as we strive for a continuous improvement in quality.
Care.data, a new NHS planning tool
Learn more about how the NHS is seeking to join up its information in order to allow better planning of services and research. The data will only ever be used anonymously within this system. Read more about it on our CCG website and beyond.
"Now Have Your Say..." Sign up to be part of Redditch and Bromsgrove CCG
Local organisations called clinical commissioning groups (CCG's) are now responsible for arranging much of the healthcare beyond GP Practices. The changes to the NHS structures bring much more opportunity for patients and local GP's and nurses to influence health care spending during this difficult economic time. Dr David Law, one of the partners at Churchfields Surgery, is a Governing Body member of our local CCG. Patients and the public are encouraged to participate through the "Now Have Your Say..." Membership Scheme.
Carers can now register their status with us online
Please go to our Carers Direct Page for further help.
Update your mobile number and get text reminders
Please make sure that we have an up-to-date mobile number for everyone in the family. You will be able to receive free text message reminders of appointment bookings and may be contacted for invitations to our clinics relevant to yourself. This also means that we can contact you more easily if we need to discuss an aspect of your care.